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Warranty

 


Warranty Policy explained


The Three-Year Limited Manufacturer’s Warranty covers this product against defects in materials or workmanship from the date of manufacturing encoded in the serial number for a period of three (3) years.

 

Service:

 

If the product fails under normal use due to an electronic component failure within the warranty period, Proview will repair or replace the defective unit item with new unit. The warranty will be equal to the remainder of the original limited warranty period on the original Product.

 

Exclusions:

 

This limited warranty does not cover the repair of cracked, scratched, broken or modified plastic or other cosmetic damage; parts that have been altered, defaced or removed; or CRT scratches. Also, it does not apply to repairs or replacement necessitated by any cause beyond the control of Proview including, but not limited to, any malfunction, defects or failures which in the opinion of Proview that were caused by or resulting from unauthorized service or parts, improper maintenance, operation contrary to furnished instructions, shipping or transit accidents, modification or repair by the user, abuse, misuse, neglect, accident, fire, flood, or other acts of God, incorrect line voltage or normal wear and tear, including, without limitation, phosphor burns, purity problems and geometric distortion. Normal CRT aging may result in reduced focus and luminance characteristic of the monitor. CRT phosphor burns are caused by operation the monitor at excessive brightness levels for extended periods. Purity problems may be caused by monitor mishandling. This limited warranty does not apply to damage that occurs during unpacking, setup, or installation; removal of the product for repair; reinstallation of the product after repair, or shipping cost of the product for any purpose.

The proof of purchase in the form of an invoice or sales receipt which is evidence that the unit is within the warranty period must be presented to obtain warranty service.

This warranty is invalid if the factory applied serial number has been altered or removed from the product. There are no other expressed warranties, whether written or oral, other than this printed limited warranty. All implied warranties, including without limitation the implied warranties or merchantability or fitness for a particular purpose, are limited to the durations of this limited warranty. In no event shall Proview or the Proview European sales offices be liable for incidental or consequential damages of any nature whatsoever, including but not limited to lost profit or commercial loss, to the full extent those damages can be disclaimed by law.



 

Service Center:

 

Xoal bvba

Mercure Center

Raketstraat 100

B-1130 Brussels Belgium

+800 00887766

fax.: +32 2 7252513

Hours: 9.00 -12.30 and 13.30 – 17.00



 



 



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