You must write your RMA number on the outside of the box. Please write in large legible letters using a permanent marker. Incorrectly marking your box can cause delays in processing your RMA.
Lastly, a brief description of the problem should also be written and included in an envelope inside the box for the benefit of the technician who will verifying the unit.
Please be advised, Xoal reserves the right to refuse packages that are not properly marked or packed. Xoal will NOT accept any freight-collect shipment, unless it's pre-authorized by the Call Center.

Send your product to :
Xoal bvba
Mercure Center
Raketstraat 100
B-1130 Brussels
Belgium